Terms of Service
Last updated: February 18, 2026
These Terms of Service explain the rules that apply when you visit, browse, place an order or interact with Guitar Center online. By using this website, you agree to follow these Terms.
Overview
This website is operated by Guitar Center. Throughout these Terms, “Guitar Center,” “we,” “us” and “our” refer to Guitar Center, and “you” refers to the customer, visitor or user of the website.
These Terms apply to your use of the website and to purchases made through the online store. Additional policies, including our shipping and return policies, may also apply to your order.
Acceptance of Terms
By accessing the website, browsing products, creating an account, submitting information or placing an order, you agree to be bound by these Terms of Service and any policies referenced on this site.
If you do not agree with these Terms, you should not use the website or place an order through Guitar Center.
Online Store Terms
You may use the Guitar Center online store only for lawful personal shopping purposes. You agree not to misuse the website, interfere with its normal operation or attempt to access areas or systems that are not intended for public use.
- You must provide accurate and current information when placing an order.
- You may not use the website for fraudulent, harmful or unauthorized activity.
- You may not copy, resell or exploit any part of the website without permission.
- You are responsible for keeping your account login information secure if you create an account.
Product Information
Guitar Center works to present product information, images, descriptions, specifications and availability as clearly as possible. However, product details may vary by item, supplier, production batch, screen display or other factors.
We may update product descriptions, images, pricing, availability and other website content at any time without prior notice.
Pricing and Availability
Prices, promotions, discounts and product availability may change without notice. Adding an item to your cart does not reserve a price or guarantee availability.
If a pricing, availability or product information error affects your order, Guitar Center may contact you for instructions, correct the error or cancel the affected order when appropriate.
Orders and Payment
When you place an order, you agree that the order information you provide is complete and accurate. All orders are subject to review and acceptance by Guitar Center.
We may refuse, cancel or limit an order if we believe there is an error, unauthorized activity, payment issue, product restriction or other issue that affects fulfillment.
Payment must be successfully authorized before an order can be processed. Your payment provider may apply separate terms, fees or processing times.
Shipping Policy Reference
Guitar Center offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, tracking updates, destination availability and related order details are handled according to the shipping policy in effect at the time of your order.
Please review the Shipping Policy before placing an order so you understand processing, delivery and tracking expectations.
Return Policy Reference
Guitar Center offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition requirements, refund timing and exchange instructions are handled according to the return policy in effect at the time of your request.
Customers must follow the return instructions provided by customer service before sending back any item.
Account Information
If the website allows account creation, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs through your account.
Please contact us if you believe your account information has been used without authorization or if you need help with account-related questions.
Prohibited Uses
You agree not to use the website or its content for any unlawful or harmful purpose, including but not limited to:
- Submitting false, misleading or fraudulent information.
- Attempting to interfere with the security or operation of the website.
- Uploading malicious code, spam or harmful content.
- Violating the rights of Guitar Center, other customers or third parties.
- Using automated tools to scrape, copy or overload the website.
- Using the website in a way that violates applicable laws or regulations.
Intellectual Property
The website design, text, graphics, images, product presentation, logos, icons and other content are owned by or licensed to Guitar Center or the appropriate rights holders.
You may view and use the website for personal shopping purposes, but you may not reproduce, distribute, modify, sell or exploit website content without written permission from the appropriate owner.
Third-Party Links
The website may contain links to third-party websites, tools or services. These links are provided for convenience only. Guitar Center does not control third-party websites and is not responsible for their content, policies, security or practices.
When you leave the Guitar Center website, you should review the terms and privacy policies that apply to any third-party website you visit.
Disclaimer
The website and its content are provided on an “as available” basis. Guitar Center does not promise that the website will always be uninterrupted, error-free, secure or free from inaccuracies.
Product use, compatibility and suitability can vary. You are responsible for reviewing product details carefully before purchasing and using products safely and appropriately.
Limitation of Liability
To the fullest extent allowed by applicable law, Guitar Center will not be responsible for indirect, incidental, special, consequential or similar damages arising from your use of the website, inability to use the website, order issues or reliance on website content.
Nothing in these Terms limits rights that cannot be limited under applicable law.
Changes to These Terms
Guitar Center may update these Terms of Service from time to time. When changes are made, the “Last updated” date near the top of this page may be revised.
Your continued use of the website after changes are posted means you accept the updated Terms.
Contact Information
If you have questions about these Terms of Service, an order or a store policy, contact Guitar Center at [email protected].
Please include your full name, order number if applicable and a clear description of your question so we can review your message efficiently.